Guest rooms, facilities and services
Where and when can I have breakfast?
Breakfast is served at Ekimaeno Rakuda on the 1st floor of the hotel. You can choose a Japanese-style set meal or a Western-style set meal cooked by our chef using local food ingredients from Kochi.
*You can refill the rice free of charge.
The breakfast hall opens at 6:30 a.m. and closes at 10:00 a.m. (please come by 9:30 a.m.). You can check seat availability on the information screen of the TV in your room. You may have to wait if all seats are occupied.
Do you have a public bath?
No, we do not have one.
Do you have a curfew?
We do not have a curfew. However, the entrance door on the first floor is closed and locked between 12:00 a.m. and 6:00 a.m. for security reasons. Please use your card key to open the entrance door between those hours.
Can I use the Internet in the hotel?
Wi-Fi is available throughout the hotel and guest rooms.
Each room has its own password. You can check it on the information screen on the TV. LAN cables cannot be used.
Let me know about the housekeeping service during my stay.?
Our housekeeping staff will visit your room between 10:00 a.m. and 2:00 p.m.
Guests can contact and use housekeeping services until 2:00 p.m. The housekeeping services are not available after 2:00 p.m. If you do not need housekeeping services, please hang a “no housekeeping” card or contact the hotel front desk. Your request for no housekeeping services can be accepted for up to two days. On the third day, we will clean the room for the sake of hygiene even if you hang a “no housekeeping” card on your door.
I want my luggage stored at the hotel front desk before check-in and/or after checkout.
We will store your luggage only if you pick it up on the day of check-in or checkout. We do not store any luggage that does not belong to hotel guests nor do we store luggage that contains valuables, items requiring temperature management, fragile articles, or musical instruments.
Can you exchange foreign currency?
We do not exchange foreign currency. We will direct you to the post office in the neighborhood.