Is there a charge to cancel a reservation?
Our hotel offers the following cancellation fees in accordance with the cancellation clause.
The day before the check-in date: 20% check-in date: 80% No notice is received of cancellation: 100%
What is the room charge for children?
Children up to preschool age are free of charge if you share the bed with the child. Please tell us at the time of booking. One adult can share a bed with one child.
If a preschool child uses the bed alone, the accommodation fee per night is applied.
*There are no amenities specifically for children.
Can I choose the floor or the location of the room at reservation?
We can arrange for a room on a floor at your request apart from a particular room number.
Please ask at Reception about room reservations. It depends upon room availability and the type of room you requested.
Do I need to show a passport at check-in?
Foreigners who do not have an address in Japan are required to present and permit photocopying of their passports. Thank you for your understanding and cooperation.